Since Hex started out in 2008 as a small, local repair shop, we’ve fixed over 40,000 smartphones and over 10,000 computers. You might say we’re great at what we do, and we know what we’re doing. Along the way, we’ve grown in size, won industry awards, and built a reputation as THE place in Edinburgh for quality repairs and technical support, teamed with friendly service, for all things computer and mobile device.
Our team of component-level repair specialists really do know their stuff, so they can quickly work out what’s wrong or what needs fixed. They’re backed up by a vast supply of top brand spare parts that we have in stock in store to keep repair times to a minimum. We’re not ones to boast, but our technicians’ success rate for repairs is the highest in Edinburgh.
We’ve no intention of resting on our laurels though. Instead, we’re building on our successes so far. We’re focused on becoming Edinburgh’s largest, most trusted, first-choice repair centre known for honest advice, quality repairs, quick turnaround, and friendly service.
We always aim to give our customers the best and most reliable solution, never the cheapest fix. Customer satisfaction really is at the heart of everything we do at Hex Edinburgh. When you’re happy, we’re happy.
Smartphones, iPhones, tablets, laptops, and computers are all brilliant bits of kit – that is until they get damaged or stop working. They also don’t usually give much warning that things aren’t quite right or what is actually wrong.
That’s where Hex comes in. We do everything we can to work out what the problem is. If time is an issue, you can opt for a repair that we think will sort it. Alternatively, you can leave your device with us from around one to nine days, depending on the problem, for a full diagnosis. Our detailed diagnosis will reveal if it’s just a technical issue or whether a repair is required. You don’t pay for the diagnosis if you then get us to repair your device. We also don’t charge if it turns out to be a simple problem, such as fluff in your charging port.
If you choose Hex to repair your device (and why wouldn’t you?!), we’ll talk you through everything before carefully fixing it in store: quickly, efficiently, and effectively. We even fix so-called ‘repairs’ carried out by other ‘specialists’: 10% of our customers in fact.
© Copyright 2026 HEX Edinburgh. Computer & Phone Repair Center.
