You can’t connect to any Wi-Fi source or the Wi-Fi symbol at the top right of your phone’s screen is greyed out so you can’t enable or disable it. You’ve no internet connection or network coverage, or you’re unable to connect your phone to headphones or speakers. Sounds like you’ve got a connection problem.
Various factors can cause this. Try a reset of your network settings. If that doesn’t work, bring your device into us at our Hex store in Tollcross where we’ll get you connected again as quickly as possible.
Visit us at 14 Home Street,Edinburgh
or give us a call 0131 221 1117.
© Copyright 2026 HEX Edinburgh. Computer & Phone Repair Center.
