Distorted or no sound during a phone call is a clear sign there’s a fault with your earpiece. While it may be a software issue, more likely than not you’ll need to have your phone’s earpiece repaired or replaced.
You should still be able to listen to music on your device via the loudspeaker or earphones: you just won’t be able to have phone conversations. Bring your device into Hex’s Edinburgh store for a proper diagnosis and a detailed outline of any repairs it needs and how much it will cost.
Visit us at 14 Home Street,Edinburgh
or give us a call 0131 221 1117.